A historical journey through a medieval landscape

T & C

GENERAL TRAVEL CONDITIONS

The Swedish Consumer Agency and Swedish Travel & Tourism Industry Council has reached agreement on general terms for tours.

In addition to the General Conditions, Land of Beowulf adds the following special travel conditions.

SPECIAL TRAVEL CONDITIONS

1 Payment of travel

Payment - Full payment is required at the time of booking. The organizer according to "Swedish travel guarantee law" is Land of Beowulf as the Swedish National Board of Trade set a statutory travel guarantee.

Prices are based on known costs at February 2011.

The traveller is personally responsible for checking his confirmation in order to avoid misunderstandings.

2 What the Price Includes

Two day tour
-Guided bus tour for 2 days and 1 night in a Hotel, entrance fees to museums. Hotel includes shared two-bedroom with shower/wc.
-Prices do not include (unless stated)
- gratuities to the guide, driver or tour manager, lunches. Gratuities are at your discretion.
-Private expenditure
- As a traveller, you are required prior to your departure from the hotel to pay your personal expenses, such as: telephone, drinks, mini-bar, video hire, etc. Any additional charges from the hotel will be borne by the traveller.

One day tour
-Guided bus tour and entrance fees to museums.
-Prices do not include (unless stated)
- gratuities to the guide, driver or tour manager, lunches. Gratuities are at your discretion.

3 Credit Cards

Cardholder must be present at the time of presenting the ticket.

4 Cancellation of booked travel

For cancellation of booked travel package without cancellation insurance taken out the following:

- Cancellation more than 30 days before departure, 5% per person.

- Cancellation between 15-30 days before departure, £50 per person.

- Cancellation less than 15 days before departure, 50% of tour price.

- Cancellation less than 24 hours before departure, 100% of tour price.

5 Cancellation insurance

Cancellation insurance is optional, and costs £18 per person. It must be ordered in connection with the trip and paid for when booking. Should you or a loved one become ill or suffer an accident, you will be repaid the price of the tour minus the cancellation fee and a handling fee of £18 - Certified medical certificate is required.

6 Suspension of the trip

We reserve the right to cancel a trip that does not have sufficient number of travellers, the minimum number is 20 people. These trips can sometimes be carried out against an increased cost, or with different modality.

This decision will be taken in consultation with the passenger. Unless the new price is accepted, the passenger is entitled to cancel the trip. If a trip is cancelled, the traveller shall be notified no later than 14 days before departure.

7 Coaches

The trips are carried out with modern coaches equipped with air conditioning. Land of Beowulf may hire coaches with the equivalent standard from another company. If the air conditioning on the allocated vehicle is not operational, then no refund will be made.

8 Food, smoking etc

Smoking is not permitted on board, but all tours make frequent stops.

Food, drink and alcohol: in the interest of safety we ask that no hot food, drinks or alcohol are carried on board the coach.

9 Children

Children under eighteen must be accompanied by an adult.

10 Personal Insurance

Is not included. Please discuss this with your insurance company.

11 Luggage

On the tour we allow one suitcase, not exceeding 40 kg in weight and 56x45x25 cm, together with a small carry on. Luggage is carried at the passenger's own risk and must be collected by the client.

12 Tour information

Whilst touring, please note that seats are on a first come first served basis. We may, at our discretion, require any person to withdraw from any tour, if we deem their acts or conduct offensive, or a nuisance to other passengers, and we shall have no further liability. We reserve the right to cancel any tours due to lack of demand and also to use vehicles as dictated by demand.

We also reserve the right to alter at any time any price, place visited, itinerary or hotel owing to unforeseen circumstances. Every endeavour will be made to advise passengers in advance of any alterations that are deemed necessary. In the event of any passenger not being carried for any cause whatsoever, no liability will be accepted by the operators beyond the refund of the fares. Should the passenger fail to arrive or arrive late at the starting point or during the tour, then no liability can be accepted.

13 Passports and visas

Each traveller is responsible for their own visa applications and passports. Land of Beowulf will not take responsibility for travellers denied a visa. This should be done before booking the trip.

14 Accident or Loss

We have no liability for loss, damage, delay, inconvenience, or direct or consequential loss, however caused, unless due to our employees negligence, in which case our liability is limited (except for death or personal injury) to a maximum of the refund of the tour cost.

We do not own or manage the ships, vehicles, accommodation and restaurants used and we have no liability for loss or damage caused by the proprietors or operators thereof.

15 Change of address

Any change of address or change of phone number for booking must be notified to Land of Beowulf immediately to enable us to provide the traveller with information about any schedule changes and other information that may be important for the journey.

16 Amendments

We reserve our right against typos in the program, unable for reasons of price increases, changes in oil prices, currency changes or tax increases.

17 General Conditions

No servant or agent of ours can vary our conditions and any such purported variation shall be of no effect unless it has been signed by our Director. All matters concerning this booking shall be subject to Swedish Law. If you have comments about your tour, you should make them to the company.

18. Recordning

You are not allowed to film or record the guides when they speak.

 

Land of Beowulf
Bjoerksgatan 42 a
41652 Gothenburg
Sweden

Complaints shall be written to us within 30 days after arriving.